From Chaos to
Autonomous Reputation,
without friction.
Deploy an AI Agent that replies, protects and positions your brand. 24/7 coverage. 0% operational burden.
Before
Now with SearchMAS
Process
How the agent works
Turn customer feedback into traffic for your locations.
Optimised replies with content that improves local ranking.
Adapt them to your brand's tone and style.
100% configurable alerts for your whole team.
Features
What the agent does for you
Capabilities that synchronise and optimise your entire location network at scale in an automated way.
Replies in your brand voice
Generate replies trained in each brand's tone and style. It sounds human and operates at unlimited scale.
Full 24/7 coverage
Reply on weekends, public holidays and outside business hours without increasing costs or depending on the team.
Crisis detection
Detect highly reputation-sensitive cases and route them instantly to human team supervision.
Sentiment analysis
Classify each review by sentiment, urgency and location to prioritise replies and detect experience patterns.
Continuous learning
Analyse feedback from the best-performing locations to replicate successful practices automatically across the network.
Reporting by location
Individual metrics by point of sale: rating, volume, response time and sentiment trend.
Results
Results that speak for themselves
Real-time detection and alerting capability, enabling strategic human intervention only where value is highest.
Increase in views
increase in business profile views at locations managed with the agent
Direct interactions
increase in direct interactions generated from the local profile to the business
Response rate
guaranteed response rate to all reviews, 24 hours a day, 7 days a week
Audience
What type of company is this agent for?
Expanding brands
Growing organisations that need to automate repetitive processes without sacrificing service levels.
CX teams
Turn massive review volume into visibility assets and actionable commercial intelligence data for each branch.
Large chains
For organisations with a high daily flow of comments that need an active 24/7 customer voice able to escalate potential crises before they damage reputation.
Demo
Want to see the agent in action?
Book a demo and we'll show you how it works for your location network.
We reply in less than 24 business hours.
