Reputation

Listen, respond
and manage the reviews of all
your locations in one place.

Centralise your network's sentiment and turn every review into business intelligence.

More information ->
panel.searchmas.ai / reputacion
Monitoring
Reputation Monitor Last 24 hours · entire network
2 alerts
Google Palermo · Buenos Aires
Responded
"The service was incredible, I would absolutely come back..."
Google Cordoba Centre
Critical
"Service took too long, a very poor experience..."
Apple Maps Mendoza · Godoy Cruz
Pending
"Great service, and the location was spotless..."

The problem

Reputation cannot be a blind spot for your brand

Unanswered reviews, ignored critical alerts and inconsistent brand perception destroy conversion at your customers' decision-making moments.

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The problem

✕Unanswered reviews, ignored critical alerts and inconsistent brand perception destroy conversion at your customers' decision-making moments.

The solution

✓Centralise customer interaction without jumping from one platform to another.
✓Cut through the noise and visualise the sentiment of your entire network in a single dashboard.
✓Detect potential crises in your locations before they escalate to brand level.

Features

Absolute control over the voice of your locations

Capabilities that synchronise and optimise your entire location network at scale in an automated way.

Automated

Centralise feedback in one place

Consolidate all Google, Apple Maps, Bing and other directory reviews into a single panel without switching tabs.

IA

Automatically classify thousands of comments

Identify patterns of success or failure across your entire network using automatic classification by topic, sentiment and urgency.

Real time

Real-time alerts

Set up instant notifications for negative reviews or critical keywords that require immediate intervention.

Analytics

Comparison by region and location

Compare performance between regions, cities or individual locations to make decisions based on real data.

Ready for the next level? Turn every search into revenue.

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Demo

Take control of your reputation

Turn feedback into repeat traffic. A fast response to a question or complaint is the difference between a customer who returns and one who goes to the competition.

✓100% free demo ✓Tailored to your store network ✓Ask about Free Trials

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